Manager, Behavioral Health

Remote

Full Time

Behavioral Health

Experienced

Umpqua Health is seeking a skilled and mission-driven Manager, Behavioral Health to lead our Behavioral Health Care Coordination team in delivering high-quality, person-centered care to our members. In this leadership role, you will oversee daily operations, guide strategic initiatives, and ensure compliance with regulatory standards, all while fostering a collaborative and high-performing team environment. You’ll play a critical role in improving outcomes for individuals with behavioral health needs by aligning clinical practices with organizational goals and community partnerships.

Your Impact:

Provide strategic and operational leadership for the Behavioral Health Care Coordination team, ensuring alignment with Umpqua Health’s Vision, Mission, and Organizational Values.
Develop, implement, and refine policies and procedures that promote effective and efficient care coordination and improve health outcomes for members with behavioral health needs.
Lead multidisciplinary case reviews, support complex case strategy development, and drive initiatives that enhance service delivery and member engagement.
Collaborate with senior leadership and cross-functional teams to align behavioral health initiatives with organizational performance goals and population health strategies.
Serve as a subject matter expert in behavioral health care coordination, regulatory compliance, and member advocacy, providing guidance across departments.
Mentor and support professional development for team members, identifying opportunities for leadership growth and succession planning.
Represent Umpqua Health in external meetings with providers, regulatory agencies, and community partners to support care coordination initiatives and strengthen relationships.
Monitor and evaluate key performance indicators (KPIs), ensuring accountability for clinical quality, efficiency, member satisfaction, and compliance.
Perform other duties as assigned to support Umpqua Health’s Vision, Mission, and Organizational Values.

Your Credentials:

Current, active licensure in the state of Oregon in one of the following: Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT).
Minimum of five (5) years of clinical experience in behavioral health or integrated healthcare settings, including at least two (2) years in a leadership or supervisory role.
Experience in case management, utilization management, or disease management preferred.
Certified Case Manager (CCM) credential preferred or willingness to obtain within a designated timeframe.
Strong understanding of behavioral health systems, Medicaid/OHP regulatory frameworks, and care coordination best practices.
Demonstrated success in managing multidisciplinary teams, leading quality improvement efforts, and navigating complex healthcare environments.
Excellent written and verbal communication skills with the ability to engage diverse stakeholders and represent the organization in professional forums.
Proficient with healthcare data systems, reporting tools, and electronic health records; strong Microsoft Office skills required.
Passionate about improving health equity, building collaborative teams, and delivering member-centered care.

About Umpqua Health

At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health.

Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment, including hiring, training, promotion, and compensation, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under federal, state, or local law.

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Manager, Behavioral Health

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