Umpqua Health

Solutions Engineer (Data Solutions)

Remote
Full Time
Data Solutions
Experienced

Are you looking to join a team of like-minded professionals who are passionate about serving Douglas County OHP members, engaging with the community, and delivering outstanding customer service?

At Umpqua Health, we are committed to recruiting top-tier team members who provide exceptional service with professionalism, compassion, and respect for the unique needs of every individual we serve.

If you thrive in a fast-paced, dynamic healthcare environment and are ready to make a meaningful impact, you may be the team member we’re looking for.
We seek individuals who:

  • Possess genuine compassion and empathy for our members
  • Can adapt to ever-evolving healthcare regulations and requirements
  • Are motivated by challenges and dedicated to delivering superior customer service

Join us in serving over 40,000 Douglas County residents as we administer Medicaid benefits and work together to improve health outcomes in our community.

Umpqua Health is a mission-driven, community-focused healthcare organization proudly serving Douglas County, Oregon. Locally owned by CHI Mercy Health and the Douglas County Individual Practice Association (DCIPA), we are deeply rooted in the region and dedicated to improving the health and well-being of our friends, families, and neighbors.

Umpqua Health is the parent company of Umpqua Health Alliance, one of 16 Oregon coordinated care organizations serving the Oregon Health Plan. The Roseburg-based company and its subsidiaries are focused on expanding access, improving care, and reducing unnecessary costs across the clinical space for more than 40,000 Douglas County residents on the Oregon Health Plan and close to 10,000 more individuals with Medicare, private insurance or Exchange coverage.

Umpqua Health 
Position Title: Solutions Engineer - Data Solutions

Status: Full Time, Exempt position
Schedule: Monday through Friday 8:00am - 5:00pm
Location: Remote position (Only hiring from approved states: OR, TX, AZ, WA)
Wage Band 21 - $96,000 - $121,000 annually, based on knowledge, skills and abilities of each candidate
Job Description
JOB TITLESolutions ManagerREPORTS TOManager, Data Solutions
STATUSFT, ExemptWAGE RANGEWage Band 21
DEPARTMENTData SolutionsWORK LOCATIONRemote (occasional travel as required)
 
POSITION PURPOSE
The Solutions Engineer will be a key contributor to the organization's health plan operations by leading the design, development, and implementation of software solutions that support the organization's goals and objectives. Additionally, the solutions engineer troubleshoots, and debugs software programs for databases, applications, tools, networks, and applications to create innovative technology through solid engineering practices. The ideal candidate will be a seasoned software developer with a strong understanding of healthcare data and systems, and a passion for delivering high-quality software solutions. This role will require a creative and forward-thinking mindset, as the successful candidate will be expected to engineer innovative solutions that meet the needs of our organization. The individual in this position will work closely with other departments within the organization, including IT, decision support, quality, clinical operations, and finance, to ensure that the health plan systems are operating efficiently and effectively.  Reporting to the Data Solutions Manager, the Solutions Engineer performs a complete range of information system database analyst assignments including, but not limited to, designing, developing, testing, and implementing database systems. This individual will be looked upon to provide technical support to other team members and evaluate new database solutions and technologies. Provide maintenance, support, and assistance to the team with installation and configuration of clustered database failover, database replication, and database backup solutions.
 
ESSENTIAL JOB RESPONSIBILITIES
  • Lead the design, development, and implementation of software solutions that support the organization's health plan operations using your visionary skills to create innovative solutions that drive the organization forward, leveraging your expertise to guide the development process.
  • Support various software platforms from a technical perspective including automation of reporting features.
  • Collaborate with cross-functional teams to gather requirements and develop solutions to address operational and business needs.
  • Develop and maintain software codebase, ensuring high-quality coding standards and practices that align with the organization's vision and strategy.
  • Design and develop full stack web applications with a focus on performance and usability best practices.
  • Architect database schemas and data models to support software solutions.
  • Ensure that software solutions meet security and compliance requirements, such as HIPAA and CMS regulations while still driving innovation and pushing boundaries.
  • Conduct unit and integration testing to verify quality and ensure that software solutions are stable and error-free.
  • Stay up to date with emerging technologies and best practices to ensure that software solutions are using the latest tools and solutions, bringing your visionary perspective to evaluate and integrate new technologies.
  • Provide technical mentorship and guidance to junior developers on the team.
  • Work with third party systems to automate validation and reporting into internal IT systems.
  • Design backend services to calculate complex member outcomes.
  • Efficiently produce SQL queries and C# code, often interfacing .NET with SQL Server.
  • Author maintainable JavaScript and TypeScript libraries that interface with backend Web APIs supporting existing jQuery, AngularJS, and Agular based web applications.
  • Interpret & implement published specifications as SQL and/or C# code.
  • Provide detailed performance analysis, design, tuning, testing, implementation and documentation of the business intelligence system and data warehouse.
  • Support various software platforms from a technical perspective including automation of reporting features.
  • Maintains, analyzes, troubleshoots, and repair various MS SQL databases.
  • Install and upgrade various software applications and database systems as required.
  • Maintains a working knowledge of emerging database technologies.
  • Documents work time into a helpdesk system.
  • Write SQL scripts against third party applications Umpqua Health relies upon for custom validation and reporting purposes.
  • Assist other departments to author and investigate various health checks for internal systems and build reporting tools.
  • Work with Network Security staff to ensure optimization of database security.
  • Automation of database system tasks to import and export data between systems.
  • Performance optimization of database systems.
  • Diagnoses and troubleshoot database errors.
  • Create data flow diagrams for data management systems.
  • Manage SQL Server Scheduling Agent Jobs for enterprise databases.
  • Maintain SQL Server database Disaster Recovery management processes.
  • Receive customer feedback, model data, and Design databases from requirements.
  • Identify product defects and track to their appropriate resolution.
  • Automate repetitive manual processes.
  • Analyze and validate reports between systems and isolate discrepancies when they occur.
  • Establish and maintain effective relationships with clients and matrix support teams.
  • When appropriate, work independently, organizing questions in a way that allows progress to continue without immediate feedback.
  • Keep customers and team members informed and respond to customer requests in a timely manner.
  • Actively contribute in team meetings and share information
  • Maintain a high level of user access and network availability.
  • Comply with organization’s internal policies and procedures, Code of Conduct, Compliance Plan, along with applicable Federal, State, and local regulations.
  • Occasionally needs to be available to be on call support.
  • Other duties as assigned.
 
CHALLENGES
  • Working with a variety of personalities, maintaining a consistent and fair communication style.
  • Satisfying the needs of a fast paced and challenging company.
 
QUALIFICATIONS
Minimum Qualifications
  • Bachelor’s degree in computer science, information systems, or related field. 10+ years of experience in software development or solutions engineering, with a focus on health plan solutions
  • Extensive knowledge of database technology, networks and server operating systems and hardware.
  • Strong background in web development with a background in JavaScript, Typescript, jQuery, Angular, ASP.net, and Node.js
  • Familiarity with healthcare data regulations such as HIPAA and CMS regulations
  • Solid understanding of RESTful APIs, HL7 standards, and healthcare interoperability.
  • Proficiency in programming languages such as Java, Python, or C# for solution development and integration.
  • Microsoft Azure Database Administrator (or equivalent) or obtain within one year.
  • Experience with health plan management systems, data analytics tools, and cloud platforms
  • Relational database administration and experience with Microsoft SQL Server database administration.
  • Proven experience installing, maintaining, updating and troubleshooting databases.
  • Experience with Windows Server and SQL databases.
  • Experience with Agile development methodologies.
  • Strong analytical and problem-solving skills with the ability to analyze complex data sets and identify insights.
  • Excellent communication and interpersonal skills with the ability to work collaboratively with cross-functional teams.
  • Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
  • No suspension/exclusion/debarment from participation in federal health care programs (e.g. Medicare/Medicaid)
  • Proficient computer skills, including MS Office suite.

Preferred Qualifications
  • Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis.
  • Experience with Tableau, Arcadia, and eClinicalWorks
  • Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis.
  • Experience working on a diverse team with different communication styles.
  • Bi-lingual translation or translation capabilities a plus
 
PHYSICAL DEMANDS & WORK CONDITIONS
  • Ability to remain seated and focused for extended periods while working on a computer and participating in virtual meetings.
  • Maintain reliable connectivity and actively engage through video conferencing, messaging platforms, and collaborative tools.
  • Proactively manage deliverables and deadlines in a fast-paced, evolving environment that requires critical thinking and adaptability.
  • Demonstrate strong organizational skills to prioritize tasks and adjust quickly to shifting priorities without direct in-person supervision.
  • Sustain attention and productivity while minimizing distractions in a home setting, ensuring confidentiality and professionalism at all times.
  • Occasional travel may be required for in-person meetings or on-site engagements.
EQUAL EMPLOYMENT OPPORTUNITY
UH is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. UH makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy.



 

About Umpqua Health

At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health.

Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment, including hiring, training, promotion, and compensation, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under federal, state, or local law.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*